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SitStay: Products & Services
  • SitStay is a one stop source for dog supplies, cat food and other pet products
  • They have organic treats, crates, collars and toys
  • The store also has various training tools that you can use to get the best out of your pets
  • If you are looking for vests, leases, harnesses and patches for a signal dog, guide dog or other service dog, they have it
SitStay: Company Background
  • SitStay was established as a place where people could get all the dog and cat supplies they needed without having to leave their homes
  • They are family owned and operated
  • The store has been involved in the sector for a while and has offered dog houses, cat supplies and other pet goods via the Internet since 1996
SitStay: Customer Feedback & Reviews
  • SitStay has been rated by over 10,000 satisfied customers
  • Most of their customers would shop there again
  • They give outstanding customer support and on time delivery

“I enjoy shopping at I always purchase my dog's treats, and necessary items through them.”


September, 2012

“SInce they have issues getting the large bottles of the Salmon oil my dogs love ( due to issues out of their control), they always work out a way for me to still get my order.”

Online shopper

August, 2012

SitStay: Business Credibility & Trustworthiness
  • SitStay makes a proactive effort to collect feedback from their customers by using Bizrate
  • Their store is a trusted store and continuously improves in all aspects of its operations
  • They are a Top 100 Specialty store on The Find
  • They are an Upfront Merchant and clearly display contact information and other data customers need
SitStay: Website Popularity & Google Ranking
  • SitStay is ranked 121,065 in the world according to the traffic ranking site, Alexa
  • They have a Google page rank of five
  • They have been making their products available via their website to satisfied customers since 1996
  • The site receives 9,086 page views per day
  • Pages on the site take 1 second to load
SitStay: Social Media Presence
  • SitStay publishes a free newsletter which provides customers with current information on dog discounts
  • You can also view previous newsletters on their website
  • They have a forum
  • They maintain a page on Twitter which has 1,811 followers and one on FaceBook that has 27,257 likes
SitStay: Website Security & Safety
  • SitStay has their server use SSL in order to ensure that it stays free of hackers
  • They offer customers a safe shopping experience
  • They ensure that payment processing is conducted in a secure environment
  • Three pages in the site were tested using Google safe browsing over the past ninety days
  • The site is not currently listed as suspicious
SitStay: Pricing & Packages
  • SitStay customers who buy the same things every month can save money by joining their SitStay Replay program
  • You can pick the items you want and the delivery schedule. For example, you can opt to have food delivered every month but treats each week.
  • A Pet Ego Jet Set bag for transporting your pet during airline travel costs between $84.90 and $95.90
  • Addiction Venison and Cranberry dog food is made from hypoallergenic ingredients. An 8 pound bag costs $80.49.
SitStay: Shipping Rates & Policies
  • SitStay gives customers free shipping on orders of $75 or more
  • This does not apply to shipping on certain items, such as dog food, oversized items and beds
  • In order to qualify for free shipping your order must also be sent to an address in the lower 48 states
  • You must select ground shipping to get your items shipped free
SitStay: Payment Methods Accepted
  • SitStay does not sell, trade or rent customer information
  • They use SSL encryption to prevent third parties from gaining access to your personal information while you are using the site
  • They accept PayPal
  • You can also pay for your purchases using popular credit cards such as Discover
SitStay: Returns, Refunds & Exchange Policy
  • SitStay customers are required to contact the company within five days of delivery to return items to them if they are damaged or an error was made
  • They have a thirty day time limit for returns
  • Hair should be cleaned off clothing and other items or your return will not be accepted
  • They do not process exchanges. You can send the item back as a return and place a new order.
SitStay: Product images & screenshots
SitStay Coupons
Get 20% Off Off on Select Sale Products @ SitStay (expires 435 months)
Get Free Shipping orders over $75 @ SitStay
Best Available SitStay Coupon:
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Get 20% Off Off on Select Sale Products @ SitStay (expires in 435 months)
Get Free Shipping orders over $75 @ SitStay